Support Request Form

type: managed-template
name: Support Request Form

emails:
  mail:
    subject: New support request
    sender: Support Form
  reply:
    subject: Your support request
    sender: Support Team

fields:
  name:
    type: text
    label: Name
    required: true
    placeholder: Your full name
    minlength: 2
    maxlength: 120
    username: true

  email:
    type: email
    label: Email
    required: true
    placeholder: you@example.com
    validate: email
    replyto: true
    reply: true

  category:
    type: select
    label: Issue category
    required: true
    options:
      account: Account
      billing: Billing
      technical: Technical issue
      bug: Bug report
      featurerequest: Feature request
      other: Other

  message:
    type: textarea
    label: Message
    required: true
    placeholder: Describe the problem, steps to reproduce, and expected behavior
    rows: 8
    resizable: vertical
    minlength: 20

  attachment:
    type: file
    label: Attachment
    required: false
    max: 1
    maxsize: 5242880
    extension:
      - pdf
      - jpeg
      - png

buttons:
  send:
    label: Send